[rt-users] Allow a corporate to view all tickets of her employees

[Kenneth Crocker]

Victor,


	Put all those users in the same group and grant "CreateTicket", 
"ReplyToTicket", "SeeQueue, "ShowTicket" for the group for that Queue. 
That should do it. I'd save the "Modifyticket" for the people that 
actually do the work on the ticket. Hope this helps.


Kenn
LBNL

On 11/5/2008 4:43 AM, Victor Fariña Infante wrote:
> Hello,
> I am using RT for about 3 months, and we like it a lot.
> Our problem is that we have 3 possible Ticket Openers (all from the same 
> company) and when one login on the web inetrface can only see his own 
> tickets, I would like that every contact of a company can see all 
> Tickets from the users from his company.
> 
> Is this possible ??
> 
> Thanks
> 
> -- 
> Victor Fariña Infante
> Responsable Tecnologías
> Tlf. +34 981 90 90 10
> http://www.queres.es
> 
> 
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