[rt-users] Web interface encoding problems

Gergely Polonkai polesz at w00d5t0ck.info
Thu Nov 6 12:46:00 EST 2008

I have tried some things, still not succeeding in my task. However, I
have realized that my browser sends a request-header:

Accept-Charset: ISO-8859-2,utf-8;q=0.7,*;0=0.7

Does RT process these kind of request lines, or ignores them? If it
processes, may this cause that even if apache sends out the utf-8
charset, perl and rt generates an iso-8859-2 html?

2008. 10. 8, szerda keltezéssel 18.57-kor Gergely Polonkai ezt írta: 
> I do, and the server sends the correct encoding in the headers. Only
> the encoding of the page itself is wrong.
> I forgot to mention that RT is running under FastCGI, if this means
> anything.
> 2008/10/8 Emmanuel Lacour <elacour at easter-eggs.com>
>         On Wed, Oct 08, 2008 at 04:38:58PM +0200, Gergely Polonkai
>         wrote:
>         > Hello list,
>         >
>         > I have just installed RT 3.8.0 on our team's server. Our
>         browsers operate in
>         > hungarian language, so as we open the main (login) page of
>         RT, it gets to us
>         > in hungarian. The hungarian i18n file is encoded in UTF-8,
>         the server also
>         > sends the Content-Type header with encoding=utf-8, but the
>         page itself is
>         > iso-encoded. How can this be? Is this an RT, perl or apache
>         problem?
>         >
>         Do you have a "AddDefaultCharset UTF-8" in your apache vhost
>         configuration, it's needed.
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