[rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 now available.
Mike Peachey
mike.peachey at jennic.com
Fri Nov 7 05:55:32 EST 2008
Mike Peachey wrote:
> Aaron Zuercher wrote:
>> I'm still getting the same error:
>> Can't call method "SetDisabled" on an undefined value at
>> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1087.
>>
>> I installed over the top and recieved that error. so then I remove the
>> RT_AUTH dir from the plugins folder and reinstalled again. Same
>> error. Here is what the rt.log shows (looks promising):
>>
>
> Can you take a look at your databases Users table and keep an eye out
> for any users whose principal ID has been set to #13?
>
Also, if you can pop in to the rt IRC channel to try to work through it
I think it would help us both a lot as you need your database fixing and
I need to discover exactly what's happened so I can post instructions
for everyone else for fixing their database.
irc.perl.org
#rt
--
Kind Regards,
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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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http://www.jennic.com
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