[rt-users] OnCreateAutoReplyException

Allan Eising allan.eising at gmail.com
Fri Nov 7 07:40:35 EST 2008

Hi there,

I am setting up my first RT system, and I ran into the scrip
http://wiki.bestpractical.com/view/OnCreateAutoReplyException . The
script looked like what I was looking for, so I've implemented it as
per the instructions on the wiki.

It does not work however. Emails in the @exceptionList array still
receive the auto reply.

I've tried to add the scrip both as a global one and to the queue,
both with the same result.

Can anyone provide me with assistance to debugging this?

Best regards

Allan Eising

More information about the rt-users mailing list