[rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable.

Mike Peachey mike.peachey at jennic.com
Fri Nov 7 09:41:24 EST 2008

Robert Munsch wrote:
> Quick question:  if I try the new .07_1, and get this on login (whether as root or as a user in AD):
> Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth line 39, line 323.

Did you previously have 0.05 installed? If so.. look for a file called
ExternalAuth.om in local/lib/RT/Authen, If it's there - delete it. Also,

Both are remnants of 0.05 which, if present, may override the correct
ones in local/plugins.

Unfortuantely, 0.07_01 will not cleanly install over 0.05, you have to
extract 0.05 manually first.
Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

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