[rt-users] New user considering to use RT + FreeBSD port for 3.8

Alex Moura alexsm at gmail.com
Fri Nov 7 10:13:42 EST 2008

On 2008/11/7 Joe Mailinglists <joe.rtuser at gmail.com> wrote:
> Hi all,
> We've been using Horde+whups system for helpdesk in our University
> for the past 3 years.  We recently upgraded it from a very old version and
> everything got hosed.  We are planning to move to a better ticketing system
> that is more stable and can be upgraded later without breaking the existing
> infrastructure (databases, etc.).  I heard good things about RT.
> My questions to you guys are the following:
> 1) We use a FreeBSD system.  I see that there is a port available (rt36) for
>     version 3.6 but none for 3.8 yet.  Is it ok if I go ahead and install
>     rt36 now and later on upgrade to rt38 whenever it is available?  If not, do you
>     suggest that I manually download the latest version of rt3.8.1 and then install
>     it from the source?  Which method is safer/easier for upgrades in the long
>     run?

We also run this OS on our servers and we've been running RT over
FreeBSD for years.

There's a port for the v3.8 in progress. Check this out:

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