[rt-users] AssetTracker crashes loading asset

Curtis Bruneau curtisb at vianet.ca
Fri Nov 7 10:43:48 EST 2008

Sounds exactly like the issue I have, I think something is trying to get 
all those records, I tried to trace it but with no luck, I think it may 
be related to the back/next links on the ticket display page. It's 
checking each record for something, This is ok with small results but 
crashes with large sets. I really wish I could figure this one out, I 
get the occasional 500 and users are made aware to keep search results 
smaller. In my testing this affected 3.4.x 3.6.x and 3.8.x

John wrote:
> well, just as i thought the RT slowness issue had been resolved, 
> assettracker
> is now dying when loading a ticket out of a large list.
> example:  clicking "all assets" enumerates a 9000 row list fine,
> but clicking on any element in the list will crunch for a while
> then die with a 500 error.
> smaller lists with say 1000-3000 rows are sluggish when loading
> an asset from the list, but succeed.
> nimbius at sdf.lonestar.org
> SDF Public Access UNIX System - http://sdf.lonestar.org
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com

More information about the rt-users mailing list