[rt-users] RT 3.8.1 Logged out on Search

John nimbius at sdf.lonestar.org
Fri Nov 7 12:55:37 EST 2008


what version are you migrating from?  im certain UPGRADING.mysql 
applies... 
it says at line 13/14:

If you're upgrading RT from versions prior to 3.8.0 then you MUST follow
instructions below.


On Fri, 7 Nov 2008, Bryan McLellan wrote:

> Date: Fri, 7 Nov 2008 09:49:43 -0800
> From: Bryan McLellan <btm at loftninjas.org>
> To: JOHN ROMAN <cicero at insightbb.com>
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT 3.8.1 Logged out on Search
> 
> On Fri, Nov 7, 2008 at 4:03 AM, JOHN ROMAN <cicero at insightbb.com> wrote:
>> this should be an easy fix that has to do with differences in the RT
>> database you migrated from versus the one you use in 3.8.1.  you'll need to
>> follow these steps
>>
>> 1.  export the database from your old RT
>> 2.  update the schema using the information contained in the UPGRADING.mysql
>> file
>> 3.  update the RT databases using the normal scripts contained in README
>
> I ran [1] per the README during the upgrade, it all went slick. The
> original install of this RT instance was on Debian etch, so it's
> always been in mysql >= 5 so UPGRADING.mysql doesn't apply.
>
> Per Mike Peachy's recent post [2] about not running
> RT-Authen-ExternalAuth-0.06x, I just got the latest version of 0.07_01
> from CPAN here [3], as it wasn't listed in the available versions for
> download, nor was it on CPAN when I installed on Wednesday. Installing
> this did not correct the logged out on searches problem however.
>
> Bryan
>
> [1]  /opt/rt3/sbin/rt-setup-database --dba root
> --prompt-for-dba-password --action upgrade
> [2] http://www.gossamer-threads.com/lists/rt/users/80097
> [3] http://mirrors.gossamer-threads.com/CPAN/authors/id/Z/ZO/ZORDRAK/RT-Authen-ExternalAuth-0.07_01.tar.gz
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nimbius at sdf.lonestar.org
SDF Public Access UNIX System - http://sdf.lonestar.org



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