[rt-users] 'Starts'/'due' fields not set

[Ruslan Zakirov]

Use '2008-12-25 00:00:00', note that date should be in UTC TZ.

On Tue, Nov 11, 2008 at 2:57 AM, Woody - Wild Things
<woody at wildthingsafaris.com> wrote:
> Hello all,
>
> I create my tickets from my web form using $ticket->Create(%ticket_vals)
> but the 'Start' and 'Due' fields don't get set. All other fields are OK.
>
> my %ticket_vals = ( Queue => $queue,
>                       Subject => "$prefref->{name}",
>                       Owner => 10,
>                       Requestor => $prefref->{email},
>                      Status => $status,
>                       InitialPriority => '11',
>                       FinalPriority => '20',
>                       Starts => '2008-12-25',
>                       Due => '2009-01-01',
>                       FinalPriority => '20',
>                       MIMEObj => $ticket_body,
>                      'CustomField-1' => $prefref->{"id"},
>                      ..........
>
> did I miss something?
>
> woody
>
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-- 
Best regards, Ruslan.