[rt-users] Blank page annoyance

Jon Tollerton jtollerton at zoominternet.net
Tue Nov 11 09:44:27 EST 2008


If this is mysql, don't take DBD::mysql past 4.006

http://rt.cpan.org/Public/Bug/Display.html?id=37027

John wrote:
> did you complete the schema upgrade as noted in UPGRADE.mysql?
>
> On Tue, 11 Nov 2008, Allan Eising wrote:
>
>   
>> Date: Tue, 11 Nov 2008 15:29:12 +0100
>> From: Allan Eising <allan.eising at gmail.com>
>> To: John <nimbius at sdf.lonestar.org>
>> Subject: Re: [rt-users] Blank page annoyance
>>
>> It's an upgrade.
>>
>> The most consistent error I get from my httpd log is:
>>
>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal
>> Segmentation fault (11)
>>
>> I'll try and see if I can update mod_perl and DBI/DBD...
>>
>> Allan
>>
>> On Tue, Nov 11, 2008 at 3:08 PM, John <nimbius at sdf.lonestar.org> wrote:
>>     
>>> Allan,
>>> is this an upgrade or a new install?
>>> do you see any errors in your webserver logs?
>>> have you tried turning on RT logging and tracing? (settings can be found in
>>> RT_Config.pm)
>>>
>>> it sounds like something is failing in mason.
>>>
>>>
>>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>>
>>>       
>>>> Date: Tue, 11 Nov 2008 14:33:15 +0100
>>>> From: Allan Eising <allan.eising at gmail.com>
>>>> To: rt-users at lists.bestpractical.com
>>>> Subject: [rt-users] Blank page annoyance
>>>>
>>>> Hi there,
>>>>
>>>> I have a problem on my rt 3.8.1 installation. After using the web
>>>> interface for a few minutes, pages stop being generated, and when I
>>>> click a link, I receive a blank page. I can then log in again by
>>>> typing the url, and observe the same issue reappear after a short
>>>> while. I've checked my syslog, and it doesn't cointain any information
>>>> other than the fact that the user logged in.
>>>>
>>>> Can anyone help me debug this problem?
>>>>
>>>> --
>>>> Best regards
>>>>
>>>> Allan Eising
>>>> _______________________________________________
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>>>>         
>>> nimbius at sdf.lonestar.org
>>> SDF Public Access UNIX System - http://sdf.lonestar.org
>>>
>>>       
>
> nimbius at sdf.lonestar.org
> SDF Public Access UNIX System - http://sdf.lonestar.org
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
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>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
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>   
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