[rt-users] Blank page annoyance

[Allan Eising]

So, what you are saying is that if I did not upgrade mysql but only
RT, I still have to run the mysql schema upgrades?

Allan

On Tue, Nov 11, 2008 at 3:52 PM, John <nimbius at sdf.lonestar.org> wrote:
>
> ok, so this is deceptive..read once more...
>
>
> "If you're upgrading RT from versions prior to 3.8.0 then you MUST follow
> instructions below."
>
> yeah, it still means you have to run it.
>
> On Tue, 11 Nov 2008, Allan Eising wrote:
>
>> Date: Tue, 11 Nov 2008 15:47:57 +0100
>> From: Allan Eising <allan.eising at gmail.com>
>> To: Jon Tollerton <jtollerton at zoominternet.net>
>> Cc: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Blank page annoyance
>>
>> I have 4.005 installed, so this is not the issue.
>>
>> However, I pulled the package off fedora's rawhide repository, so I
>> suspect some incompatibilities there. It's the version that will be
>> released with the upcoming fedora core 10, so I hope when I do the
>> full upgrade upon release, it will be fixed.
>>
>> On Tue, Nov 11, 2008 at 3:44 PM, Jon Tollerton
>> <jtollerton at zoominternet.net> wrote:
>>>
>>> If this is mysql, don't take DBD::mysql past 4.006
>>>
>>> http://rt.cpan.org/Public/Bug/Display.html?id=37027
>>>
>>> John wrote:
>>>
>>> did you complete the schema upgrade as noted in UPGRADE.mysql?
>>>
>>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>>
>>>
>>>
>>> Date: Tue, 11 Nov 2008 15:29:12 +0100
>>> From: Allan Eising <allan.eising at gmail.com>
>>> To: John <nimbius at sdf.lonestar.org>
>>> Subject: Re: [rt-users] Blank page annoyance
>>>
>>> It's an upgrade.
>>>
>>> The most consistent error I get from my httpd log is:
>>>
>>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal
>>> Segmentation fault (11)
>>>
>>> I'll try and see if I can update mod_perl and DBI/DBD...
>>>
>>> Allan
>>>
>>> On Tue, Nov 11, 2008 at 3:08 PM, John <nimbius at sdf.lonestar.org> wrote:
>>>
>>>
>>> Allan,
>>> is this an upgrade or a new install?
>>> do you see any errors in your webserver logs?
>>> have you tried turning on RT logging and tracing? (settings can be found
>>> in
>>> RT_Config.pm)
>>>
>>> it sounds like something is failing in mason.
>>>
>>>
>>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>>
>>>
>>>
>>> Date: Tue, 11 Nov 2008 14:33:15 +0100
>>> From: Allan Eising <allan.eising at gmail.com>
>>> To: rt-users at lists.bestpractical.com
>>> Subject: [rt-users] Blank page annoyance
>>>
>>> Hi there,
>>>
>>> I have a problem on my rt 3.8.1 installation. After using the web
>>> interface for a few minutes, pages stop being generated, and when I
>>> click a link, I receive a blank page. I can then log in again by
>>> typing the url, and observe the same issue reappear after a short
>>> while. I've checked my syslog, and it doesn't cointain any information
>>> other than the fact that the user logged in.
>>>
>>> Can anyone help me debug this problem?
>>>
>>> --
>>> Best regards
>>>
>>> Allan Eising
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>>>
>>>
>>> nimbius at sdf.lonestar.org
>>> SDF Public Access UNIX System - http://sdf.lonestar.org
>>>
>>>
>>>
>>> nimbius at sdf.lonestar.org
>>> SDF Public Access UNIX System - http://sdf.lonestar.org
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>>>
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>>>
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>>>
>>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
> nimbius at sdf.lonestar.org
> SDF Public Access UNIX System - http://sdf.lonestar.org
>