[rt-users] Blank page annoyance

[John]

yes.  you have to run that regardless, just because youre upgrading from a 
verison of RT older than 3.8.1...like i said, rather poorly worded in the 
docs.  sorry.

On Tue, 11 Nov 2008, Allan Eising wrote:

> Date: Tue, 11 Nov 2008 15:56:36 +0100
> From: Allan Eising <allan.eising at gmail.com>
> To: John <nimbius at sdf.lonestar.org>
> Cc: Jon Tollerton <jtollerton at zoominternet.net>,
>     rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Blank page annoyance
> 
> So, what you are saying is that if I did not upgrade mysql but only
> RT, I still have to run the mysql schema upgrades?
>
> Allan
>
> On Tue, Nov 11, 2008 at 3:52 PM, John <nimbius at sdf.lonestar.org> wrote:
>>
>> ok, so this is deceptive..read once more...
>>
>>
>> "If you're upgrading RT from versions prior to 3.8.0 then you MUST follow
>> instructions below."
>>
>> yeah, it still means you have to run it.
>>
>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>
>>> Date: Tue, 11 Nov 2008 15:47:57 +0100
>>> From: Allan Eising <allan.eising at gmail.com>
>>> To: Jon Tollerton <jtollerton at zoominternet.net>
>>> Cc: rt-users at lists.bestpractical.com
>>> Subject: Re: [rt-users] Blank page annoyance
>>>
>>> I have 4.005 installed, so this is not the issue.
>>>
>>> However, I pulled the package off fedora's rawhide repository, so I
>>> suspect some incompatibilities there. It's the version that will be
>>> released with the upcoming fedora core 10, so I hope when I do the
>>> full upgrade upon release, it will be fixed.
>>>
>>> On Tue, Nov 11, 2008 at 3:44 PM, Jon Tollerton
>>> <jtollerton at zoominternet.net> wrote:
>>>>
>>>> If this is mysql, don't take DBD::mysql past 4.006
>>>>
>>>> http://rt.cpan.org/Public/Bug/Display.html?id=37027
>>>>
>>>> John wrote:
>>>>
>>>> did you complete the schema upgrade as noted in UPGRADE.mysql?
>>>>
>>>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>>>
>>>>
>>>>
>>>> Date: Tue, 11 Nov 2008 15:29:12 +0100
>>>> From: Allan Eising <allan.eising at gmail.com>
>>>> To: John <nimbius at sdf.lonestar.org>
>>>> Subject: Re: [rt-users] Blank page annoyance
>>>>
>>>> It's an upgrade.
>>>>
>>>> The most consistent error I get from my httpd log is:
>>>>
>>>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal
>>>> Segmentation fault (11)
>>>>
>>>> I'll try and see if I can update mod_perl and DBI/DBD...
>>>>
>>>> Allan
>>>>
>>>> On Tue, Nov 11, 2008 at 3:08 PM, John <nimbius at sdf.lonestar.org> wrote:
>>>>
>>>>
>>>> Allan,
>>>> is this an upgrade or a new install?
>>>> do you see any errors in your webserver logs?
>>>> have you tried turning on RT logging and tracing? (settings can be found
>>>> in
>>>> RT_Config.pm)
>>>>
>>>> it sounds like something is failing in mason.
>>>>
>>>>
>>>> On Tue, 11 Nov 2008, Allan Eising wrote:
>>>>
>>>>
>>>>
>>>> Date: Tue, 11 Nov 2008 14:33:15 +0100
>>>> From: Allan Eising <allan.eising at gmail.com>
>>>> To: rt-users at lists.bestpractical.com
>>>> Subject: [rt-users] Blank page annoyance
>>>>
>>>> Hi there,
>>>>
>>>> I have a problem on my rt 3.8.1 installation. After using the web
>>>> interface for a few minutes, pages stop being generated, and when I
>>>> click a link, I receive a blank page. I can then log in again by
>>>> typing the url, and observe the same issue reappear after a short
>>>> while. I've checked my syslog, and it doesn't cointain any information
>>>> other than the fact that the user logged in.
>>>>
>>>> Can anyone help me debug this problem?
>>>>
>>>> --
>>>> Best regards
>>>>
>>>> Allan Eising
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>>>>
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>>>>
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>>>>
>>>>
>>>>
>>>> nimbius at sdf.lonestar.org
>>>> SDF Public Access UNIX System - http://sdf.lonestar.org
>>>>
>>>>
>>>>
>>>> nimbius at sdf.lonestar.org
>>>> SDF Public Access UNIX System - http://sdf.lonestar.org
>>>> _______________________________________________
>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>>
>>>> Community help: http://wiki.bestpractical.com
>>>> Commercial support: sales at bestpractical.com
>>>>
>>>>
>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>>>>
>>>>
>>>>
>>> _______________________________________________
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>>>
>>> Community help: http://wiki.bestpractical.com
>>> Commercial support: sales at bestpractical.com
>>>
>>>
>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>>>
>>
>> nimbius at sdf.lonestar.org
>> SDF Public Access UNIX System - http://sdf.lonestar.org
>>
>

nimbius at sdf.lonestar.org
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