[rt-users] ClickableLinks in custom fields

gordon at cryologic.com gordon at cryologic.com
Tue Nov 11 21:34:34 EST 2008

Thanks Torsten,

I had looked at this earlier and originally thought it wouldn't be 
useful for my application. However, after revisiting the idea, I see I 
can simply put in "file://///__CustomField__"  as the URL and users can 
put in their network file paths as the custom field value, to create a 
clickable link.


Torsten Brumm wrote:
> Hi Gordon,
> have a look into CF Configuration:
> Link values to
> RT can make this custom field's values into hyperlinks to another 
> service. Fill in this field with a URL. RT will replace __id__ and 
> __CustomField__ with the record id and custom field value, respectively
> Create a CF and type inside the Link Values to: __CustomField__ which 
> will create a clickable link with the content of the CF.
> 2008/11/11 <gordon at cryologic.com <mailto:gordon at cryologic.com>>
>     Before I reinvent the wheel I thought I would ask if anybody had created
>     something similar to the ClickableLinks Callback
>     (http://wiki.bestpractical.com/view/ClickableLinks  Dirk Pape et al.)
>     applicable to Custom Fields.
>     RT-3.6.7
>     thanks
>     Gordon

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