[rt-users] deactivate_scrip / QueueDeactivatedScrip functionality in RT 3.8?

Dominic Hargreaves dominic.hargreaves at oucs.ox.ac.uk
Wed Nov 12 12:56:12 EST 2008


I'm working on upgrading an RT3.4 instance to RT3.8. One of the
extensions already in use is the above mentioned patch/extension.

The most recent version of this appears to be


and I had a quick go applying the patch to 3.8, but unsurprisingly this
doesn't work straight off. Before I dive into porting this, has anyone
already done it?

Alternatively, is there a better way to do the same thing nowadays (the
patch allows you to select which global scrips to use on a per-queue
basis, which means that we don't have to duplicate scrips per queue so
much -- I had a quick look for the functionality existing in other areas
of RT but didn't find anything)?

Judging by <http://www.google.com/search?q=rt+global+scrip+per+queue>
quite a few people have mentioned this over the years, so I would be
interested to know whether there are any plans to have this merged into
core too.


Dominic Hargreaves, Systems Development and Support Team
Computing Services, University of Oxford

More information about the rt-users mailing list