[rt-users] EX_TEMPFAIL Error

[Drew Barnes]

I assume pointing a browser at http://rt.con.com leads to a working RT 
installation?  If not, this is your problem.

Are you redirecting http requests to https with a rewrite rule?

Kobus Bensch wrote:
> Hi
> I am currently getting this error on all messages.
>
> There is no errors in messages or rt.log. Just maillog.
>
> When I try
>
> echo hello |/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action 
> correspond --url http://rt.con.com
>
> I get
> An Error Occurred
> =================
>
> 404 Not Found
>
> Which file was not found. No errors anywhere when I try this. Not even 
> maillog.
>
> Lars Kellogg-Stedman wrote:
>>> I am now so sick of seeing this message and not able to sort it. Can
>>> anyone PLEASE tell me how to sort this out once and for all?
>>>     
>>
>> Your RT log should have error message that correspond to this.  Look
>> in /var/log/messages (assuming a reasonably common syslog
>> configuration), and make sure you're logging debug priority messages.
>> In RT_*Config.pm:
>>
>>   Set($LogToSyslog    , 'debug');
>>
>> (But note recent messages to this list regarding the performance
>> impact of logging at this priority level).
>>
>> You should be able to trigger this problem on demand in order to
>> diagnose it.  Get a copy of the message that triggered the error, and
>> then pipe it to:
>>
>>   /opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond
>> --url http://rt.con.com/
>>
>> You should see useful error messages either on your screen or in the log.
>>
>>   
>
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati