[rt-users] EX_TEMPFAIL Error
Kobus Bensch
kbensch at fullnet.co.uk
Wed Nov 12 15:27:10 EST 2008
Hi
I am currently getting this error on all messages.
There is no errors in messages or rt.log. Just maillog.
When I try
echo hello |/opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action
correspond --url http://rt.con.com
I get
An Error Occurred
=================
404 Not Found
Which file was not found. No errors anywhere when I try this. Not even
maillog.
Lars Kellogg-Stedman wrote:
>> I am now so sick of seeing this message and not able to sort it. Can
>> anyone PLEASE tell me how to sort this out once and for all?
>>
>
> Your RT log should have error message that correspond to this. Look
> in /var/log/messages (assuming a reasonably common syslog
> configuration), and make sure you're logging debug priority messages.
> In RT_*Config.pm:
>
> Set($LogToSyslog , 'debug');
>
> (But note recent messages to this list regarding the performance
> impact of logging at this priority level).
>
> You should be able to trigger this problem on demand in order to
> diagnose it. Get a copy of the message that triggered the error, and
> then pipe it to:
>
> /opt/rt3/bin/rt-mailgate --queue 'IT Helpdesk' --action correspond
> --url http://rt.con.com/
>
> You should see useful error messages either on your screen or in the log.
>
>
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