[rt-users] Having some configuration problems with CentOS 5 and RT3.8.1
Gary Greene
Gary.Greene at minervanetworks.com
Fri Nov 14 20:09:00 EST 2008
Thanks for the help on that, it works now. Now all I need to do is figure out the default password for the root user for RT...
--
Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Tel: (408) 240-1239
Cell: (650) 704-6633
> -----Original Message-----
> From: chaim.rieger at gmail.com [mailto:chaim.rieger at gmail.com]
> Sent: Friday, November 14, 2008 2:55 PM
> To: Gary Greene; rt-users-bounces at lists.bestpractical.com;
> rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Having some configuration problems
> with CentOS 5 and RT3.8.1
>
> Check the permissions on your rt install dir
>
>
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: "Gary Greene" <Gary.Greene at minervanetworks.com>
>
> Date: Fri, 14 Nov 2008 13:59:05
> To: <rt-users at lists.bestpractical.com>
> Subject: [rt-users] Having some configuration problems with
> CentOS 5 and RT
> 3.8.1
>
>
> This is likely caused by either a misconfiguration on my
> part, or I flubbed up the installation, however when I
> connect to the rt3 install on my CentOS 5 system, I get an
> 500 from the server. The info from the Apache log reads as follows:
>
> [Fri Nov 14 12:26:59 2008] [error] [client 10.5.1.137] Can't
> locate object method "Config" via package "RT" at
> /usr/lib/perl5/vendor_perl/5.8.8/RT/Handle.pm line
> 85.\nCompilation failed in require at
> /usr/lib/perl5/vendor_perl/5.8.8/RT.pm line 216.\n
>
> I've looked at the code that this is referring to, and saw
> that this is an eval to "use DBIx::SearchBuilder::Handle::" .
> RT->Config->Get('DatabaseType') in the FinalizeDatabaseType
> subroutine.
>
> I've installed all of the packages that were listed from the
> test dependency script including DBIx::SearchBuilder, and
> have followed the instructions for installing RT via RPM
> (with the caveat that I did my own spin of the RPM since we
> would like to use the 3.8.x series instead of 3.6.x, which
> required me to build a number of additional module packages
> to get RT to build correctly....)
>
> Any input for this would be greatly appreciated.
>
> --
> Gary L. Greene, Jr.
> IT Operations
> Minerva Networks, Inc.
> Tel: (408) 240-1239
> Cell: (650) 704-6633
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