[rt-users] Send a comment

[Albert Shih]

Hi

I would like to known how can I send a comment to RT (via the mailgate)
when I don't have the original mail send by RT. 

In other term what's the expression in subject make RT known this is the comment for
ticket number X not a new ticket.

Regards.


-- 
Albert SHIH
SIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Heure local/Local time:
Lun 17 nov 2008 15:44:40 CET