[rt-users] Custom Fields Issue in RT 3.6.6

[Jonathan Jeppson]

Thanks for the suggestion, Curtis .. I see the checkbox for showing disabled for queues, but not one for custom fields.

I figured out why the custom fields weren't showing up .. it was something I noticed when I first started using RT ... I didn't have a queue selected.  Once I selected a queue, the fields showed up.

Thanks!
Jon

>>> Curtis Bruneau <curtisb at vianet.ca> 11/17/2008 10:48 >>>
I'm not sure if it's like 3.8.x but there's a checkbox to include 
disabled custom fields.

Curtis

Jonathan Jeppson wrote:
> All,
>
> I created a new custom field and unchecked the enable box to disable it and now I can not see the custom field in the UI.
>
> Also, I don't know if it is related to the above, but in the Ticket Search, I can no longer add custom fields to the display criteria.
>
> Any ideas?
>
> Thanks!
> Jon
>
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