[rt-users] Auto reply - ticket transaction

Stephen Turner sturner at MIT.EDU
Tue Nov 18 11:28:36 EST 2008


On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <monti.mail at gmail.com>  
wrote:

> It might be but I am looking for something simpler, using CF value select
> the appropriate template to send.
> I have done that already but I am having problems to extract the CF value
> since it is a "Ticket Transaction" type of CF.

I may be wrong (I'm still using 3.4.2) but I don't think transaction CFs  
are accessible from scrips -

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T



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