[rt-users] Auto reply - ticket transaction

Monti gmail monti.mail at gmail.com
Tue Nov 18 16:21:26 EST 2008


I am using RT 3.8.1 and I hope it is possible to extract the transaction CF
value.

On Tue, Nov 18, 2008 at 6:28 PM, Stephen Turner <sturner at mit.edu> wrote:

> On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <monti.mail at gmail.com>
> wrote:
>
>  It might be but I am looking for something simpler, using CF value select
>> the appropriate template to send.
>> I have done that already but I am having problems to extract the CF value
>> since it is a "Ticket Transaction" type of CF.
>>
>
> I may be wrong (I'm still using 3.4.2) but I don't think transaction CFs
> are accessible from scrips -
>
> Steve
>
> --
> Stephen Turner
> Senior Programmer/Analyst - SAIS
> MIT IS&T
>
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