[rt-users] Problem with AddTicketHistoryToMail Template

[John Edwards]

I've tried using the template from http://wiki.bestpractical.com/view/AddTicketHistoryToMail and the entire template works perfectly with the exception of displaying the ticket history.

This is a clean 3.8.1 install, no migration and only one queue.  I get no errors and no other issues with the installation, the history displays in the web interface perfectly.

Thanks


-        John




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081118/384a9057/attachment.htm>