[rt-users] Auto reply - ticket transaction

Monti gmail monti.mail at gmail.com
Wed Nov 19 08:34:23 EST 2008


Does anyone knows how to extract a transaction CF value with scrip???
thanks.

On Tue, Nov 18, 2008 at 11:21 PM, Monti gmail <monti.mail at gmail.com> wrote:

> I am using RT 3.8.1 and I hope it is possible to extract the transaction CF
> value.
>
>
> On Tue, Nov 18, 2008 at 6:28 PM, Stephen Turner <sturner at mit.edu> wrote:
>
>> On Tue, 18 Nov 2008 11:16:57 -0500, Monti gmail <monti.mail at gmail.com>
>> wrote:
>>
>>  It might be but I am looking for something simpler, using CF value select
>>> the appropriate template to send.
>>> I have done that already but I am having problems to extract the CF value
>>> since it is a "Ticket Transaction" type of CF.
>>>
>>
>> I may be wrong (I'm still using 3.4.2) but I don't think transaction CFs
>> are accessible from scrips -
>>
>> Steve
>>
>> --
>> Stephen Turner
>> Senior Programmer/Analyst - SAIS
>> MIT IS&T
>>
>
>
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