[rt-users] ExternalAuth installation problems and can Authenticating RT against Active Directory be done with version 3.8?

Brian Friday brian.friday at gmail.com
Thu Nov 20 18:17:39 EST 2008

It appears Kevin that you do not have Net::LDAP installed based on  
your error messages below.

Make sure you have installed the Net::LDAP modules and any others that  
it needs and you should
get further.

- Brian

On Nov 20, 2008, at 1:38 PM, Kevin Murphy wrote:

> Thanks Mike,
> I did follow as per instructions with 'perl Makefile.PL', 'make', and
> 'make install'. I just reported here up until my first error as I
> assumed the next error was related to the first reported.  Anyway, I
> continued on to edit the /opt/rt3/etc/RT_SiteConfig.pm by adding 'Set(
> @Plugins, qw(RT::Authen::ExternalAuth) );' as per the readme file.
> After that, if I attempt to restart Apache, the server fails and the
> error logs report the following:
> Can't locate Net/LDAP.pm in @INC (@INC contains:
> /opt/rt3/bin/../local/lib
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt3/bin/../lib
> /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
> /usr/local/lib/site_perl . /etc/apache2) at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ 
> ExternalAuth
> /LDAP.pm line 2.\nBEGIN failed--compilation aborted at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ 
> ExternalAuth
> /LDAP.pm line 2.\nCompilation failed in require at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ 
> ExternalAuth
> .pm line 28.\nBEGIN failed--compilation aborted at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ 
> ExternalAuth
> .pm line 28.\nCompilation failed in require at /opt/rt3/bin/../lib/ 
> RT.pm
> line 624.\nCompilation failed in require at (eval 2) line 1.\n
> Thanks again

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