[rt-users] ExternalAuth installation problems and canAuthenticating RT against Active Directory be done with version 3.8?

[Robert Munsch]

Maybe this is a dumb idea, but... you might want to DL the 3.8.1 source,
unzip/untar it, and in the build dir do a 

# make testdeps

Even if you're not building from source, this should give you a nice
report on what perl modules you're missing or are below the required
version.

------------------------
Rob Munsch
IT Administrator
http://www.PhillyCarShare.org
Our wheels.  Your freedom.
215-730-0988 x138

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Brian Friday
> Sent: Thursday, November 20, 2008 6:18 PM
> To: Kevin Murphy
> Cc: RT Users
> Subject: Re: [rt-users] ExternalAuth installation problems and
> canAuthenticating RT against Active Directory be done with version
3.8?
> 
> 
> It appears Kevin that you do not have Net::LDAP installed based on
> your error messages below.
> 
> Make sure you have installed the Net::LDAP modules and any others that
> it needs and you should
> get further.
> 
> - Brian
> 
> On Nov 20, 2008, at 1:38 PM, Kevin Murphy wrote:
> 
> > Thanks Mike,
> >
> > I did follow as per instructions with 'perl Makefile.PL', 'make',
and
> > 'make install'. I just reported here up until my first error as I
> > assumed the next error was related to the first reported.  Anyway, I
> > continued on to edit the /opt/rt3/etc/RT_SiteConfig.pm by adding
'Set(
> > @Plugins, qw(RT::Authen::ExternalAuth) );' as per the readme file.
> > After that, if I attempt to restart Apache, the server fails and the
> > error logs report the following:
> > Can't locate Net/LDAP.pm in @INC (@INC contains:
> > /opt/rt3/bin/../local/lib
> > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib
/opt/rt3/bin/../lib
> > /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8
> > /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8
/usr/share/perl/5.8
> > /usr/local/lib/site_perl . /etc/apache2) at
> > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/
> > ExternalAuth
> > /LDAP.pm line 2.\nBEGIN failed--compilation aborted at
> > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/
> > ExternalAuth
> > /LDAP.pm line 2.\nCompilation failed in require at
> > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/
> > ExternalAuth
> > .pm line 28.\nBEGIN failed--compilation aborted at
> > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/
> > ExternalAuth
> > .pm line 28.\nCompilation failed in require at /opt/rt3/bin/../lib/
> > RT.pm
> > line 624.\nCompilation failed in require at (eval 2) line 1.\n
> >
> > Thanks again
> 
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