[rt-users] RT - upgrade; small issue

[Ruslan Zakirov]

Most probably you have granted OwnTicket right to too many users, may
be 'Everyone' group.

On Tue, Nov 25, 2008 at 12:34 AM, daksh <daksh at olemiss.edu> wrote:
> Hi,
> I am working on upgrading our RT from 3.2.2 to 3.8.1
> Here is server info:
> Server running RT3.2.2
> RHEL 4
> Apache/1.3.33
> MYSQL 4.0.22
> PHP 4.3.11
> PERL 5.8.8
>
> Server running RT3.8.1
> RHEL 5
> Apache/2.2.9
> MYSQL 5.0.51a
> PHP 5.2.6
> PERL 5.10.0
>
> For most part, my upgrade worked (thanks to README,
> UPGRADING and UPGRADING.mysql guide). One issue I see is,
> after I login when I go to "Tickets" (on the left column)
> the page takes very long to load (over 2 minutes). After the
> page loads, when I click on down arrow for "Owner" I have
> hundreds of users.
>
> On my old RT server, I have less then 20 people under
> "Owner". I do not see a table called owner, so I am not sure
> where this is getting populated from?
>
> I will greatly appreciate any help on this matter.
> Thanks
>
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-- 
Best regards, Ruslan.