[rt-users] RT 3.8 - Cant create users in database when they send email

[Jason Doran]

If the error is something like:

"RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email."

Then maybe you haven't given CreateTicket permissions to "Everyone"
on the particular queue.

Jasin


On 2 Oct 2008, at 13:25, Filipe José Silva Clemente wrote:

> Hi,
>
> I have external authentication set to AD LDAP and it works fine.
>
> The problem now is when a end user sends an email from xxx at gmail.com  
> to, RT 3.8 gives an error saying that the user cant be loaded from  
> ldap and rt doesnt have the right configuration to create the user  
> in the databse (internal).
>
> What are the variables i need to set so the user is automatically  
> created in the RT database when someone sends an email and dont  
> exist in the external LDAP?
>
> TIA,
>
> Filipe
> Portugal
>
>
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