[rt-users] RT logs me off (losing cookies)

[Auch, Benjamin]

I had this problem with 3.8.1 but with a new install.  I just re-ran
through the install and it corrected itself.  I think if you upgrade
there might be a problem with the DB datatype for the session column, it
should be long-something...  Try this:

 

http://www.gossamer-threads.com/lists/rt/users/78094?search_string=login
%20prompt;#78094 

 

 

 

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gabriel
Cadieux
Sent: Friday, October 03, 2008 11:16 AM
To: Ian Docherty; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT logs me off (losing cookies)

 

it sounds to me like you're experiencing the common session storage
issue... i fixed it by enabling dist-stored sessions through apache in
RT_SiteConfig.pm rather than using mysql-stored ones. note that this
doesn't actually fix the problem per-se, but is actually a viable
workaround if you don't mind using the OS's filesystem to store your
httpd sessions rather than your database.

 

-gabe

 

	-----Original Message-----
	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Ian
Docherty
	Sent: Friday, October 03, 2008 10:58 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] RT logs me off (losing cookies)

	Hi 
	I have recently installed RT 3.8.1 on a new machine (importing
an older database) and all seems fine except that I frequently get
logged off when I click on a link. Typically after a few seconds or so.
Most frequently when I click on a 'new search' lnk, but not exclusively.

	
	I have cleared the mason_data/obj directory (since I changed my
domain name and thought that might upset things). 
	
	I have cleared the cookie in my browser and checked it is
created again (it is) but other people with other browsers have the same
problem. 
	
	The problem occurs whatever value of $AutoLogoff I use
(originally it was 0, now it is 60). 
	
	Any other ideas? 
	
	Regards 
	Ian 



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