[rt-users] A reminder creates a ticket and sends email to queue watchers???

Emmanuel Lacour elacour at easter-eggs.com
Tue Oct 7 06:10:07 EDT 2008


On Tue, Oct 07, 2008 at 02:54:30AM -0700, kschmitte wrote:
> 
> Hello Emmanuel,
> 
> I'm sorry - this was what I forgot. 
> I'm using RT 3.6.5 on an Ubuntu Linux system with MySQL 
>     (all versions I got are from the apt-get command). 
> I currently don't know the version of Perl (and I have no idea how to find
> out - sorry for being a complete Perl-Newbie...)
> 

I use 3.8.1 now, but I used Reminders in 3.6.5 and don't remember this
issue.

Reminders are tickets of "Type" "reminder", standard tickets as
Type='ticket'.

do you have som custom scrips?




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