[rt-users] RT 3.8: Text file attachments problem

[Filipe José Silva Clemente]

Hi,

 

Thanks for your answer.

 

I tried to set these two variables in the configuration file but the problem remains. The attached text file (via RT web console) appears "inline" the email message to the end user.

 

Any more ideas?

 

TIA,

Filipe

Portugal

 

 

  _____  

From: Sebastien Termeau [mailto:st at mobilepeople.com] 
Sent: terça-feira, 7 de Outubro de 2008 10:31
To: Filipe José Silva Clemente
Subject: Re: [rt-users] RT 3.8: Text file attachments problem

 

Hi,

You might take a look at the following configuration parameters :
Set($MaxInlineBody, 0);
Set($SuppressInlineTextFiles, 1);

Sebastien

On Mon, Oct 6, 2008 at 4:35 PM, Filipe José Silva Clemente <filipe at sapia.uminho.pt> wrote:

Hi,

 

When i attach a text file (.txt) to a user reply from the rt 3.8 web console the user receives it, not attached, but "embedded" in the email message. The text file appears in the email body but the text i write to the user in the message disappears. 

 

Is this a bug or a configuration?

 

TIA,

 

Filipe

Portugal


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