[rt-users] A reminder creates a ticket and sends email to queue watchers???

[Kenneth Crocker]

To all,


	We'er using 3.6.4 and ha never had the problem your discussing in terms 
of reminders. Is this new due to 3.8?


Kenn
LBNL

On 10/7/2008 11:59 PM, kschmitte wrote:
> Hello Gordon,
> 
> thanks for that hint!
> 
> In my Reminders.pm I see the line "our $REMINDER_QUEUE = 'General'".
> Does this mean that that the currently used reminder queue is the queue
> General?
> 
> In this case I would either change this to a "reminder" queue (where only
> the superuser has access to) or would assure that no notifications will be
> sent to for the queue "General" - is this correct?
> 
> Thanks,
> 
> Kai
> 
> 
> gordon-42 wrote:
>> We created a new queue called Reminders and modified Reminders.pm in 
>> local/lib/RT to make sure all Reminder Tickets were created in the 
>> Reminders queue. This way we were able to control Reminder emails 
>> separately to the emails of the source queue.
>>
>> Gordon
>>
>