[rt-users] A reminder creates a ticket and sends email to queue watchers???

[kschmitte]

Hello Gordon,

thanks for that hint!

In my Reminders.pm I see the line "our $REMINDER_QUEUE = 'General'".
Does this mean that that the currently used reminder queue is the queue
General?

In this case I would either change this to a "reminder" queue (where only
the superuser has access to) or would assure that no notifications will be
sent to for the queue "General" - is this correct?

Thanks,

Kai


gordon-42 wrote:
> 
> We created a new queue called Reminders and modified Reminders.pm in 
> local/lib/RT to make sure all Reminder Tickets were created in the 
> Reminders queue. This way we were able to control Reminder emails 
> separately to the emails of the source queue.
> 
> Gordon
> 

-- 
View this message in context: http://www.nabble.com/A-reminder-creates-a-ticket-and-sends-email-to-queue-watchers----tp5839136p19873362.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.