[rt-users] scrip to setting due date back to unset
Violetta Wawryk
v.wawryk at science-computing.de
Fri Oct 10 06:04:51 EDT 2008
Hey Kenn,
> If you have a scrip that modifies ticket data that is ALSO set by
> default RT code, you need to make the "STAGE" of the scrip in batch
> mode. That should do it. I've had that problem before and that fixed it.
No it doesn't :-/ Still thank you for your help.
Any other idea, anyone?
How can I unset the due date during creation when ususally it is set to
7? (Which is the configuration that is set in the queue basics).
Thanks a lot.
Violetta
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