[rt-users] Continuous 500 errors

scollins scollins at liquidweb.com
Fri Oct 10 14:54:37 EDT 2008


I recently upgraded RT from 3.6.3 to 3.8.1 which went fairly smooth
however after making the db changes suggested from running:

 perl etc/upgrade/schema.mysql-4.0-4.1.pl db user pass > sql.queries

RT works but I get completely random 500 errors in the RT web interface.
I've set the rt log to debug mode but nothing abnormal shows there. I
get this over and over in my apache error log though:


[Fri Oct 10 14:30:56 2008] [error] [client *myIP*] FastCGI: incomplete
headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
[Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (pid 2326) terminated due to uncaught
signal '11' (Segmentation fault)
[Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" restarted (pid 2590)


I've found a lot of other issues involving 500 errors but nothing
matching my issue exactly. What could be causing 0 headers to be sent to
mason_handler.fcgi ? And why does it only happen randomly?


-steven




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