[rt-users] Continuous 500 errors

[Curtis Bruneau]

Running out of memory perhaps? I'll occationally get these if my search 
results are too big and you try to display a ticket (I get some odd bug 
where it tries to get every result of a search into memory on a single 
ticket display). It's really hard to say what though..

SIGSEGV      11       Core    Invalid memory reference

Curtis

scollins wrote:
> I recently upgraded RT from 3.6.3 to 3.8.1 which went fairly smooth
> however after making the db changes suggested from running:
>
>  perl etc/upgrade/schema.mysql-4.0-4.1.pl db user pass > sql.queries
>
> RT works but I get completely random 500 errors in the RT web interface.
> I've set the rt log to debug mode but nothing abnormal shows there. I
> get this over and over in my apache error log though:
>
>
> [Fri Oct 10 14:30:56 2008] [error] [client *myIP*] FastCGI: incomplete
> headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" (pid 2326) terminated due to uncaught
> signal '11' (Segmentation fault)
> [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 2590)
>
>
> I've found a lot of other issues involving 500 errors but nothing
> matching my issue exactly. What could be causing 0 headers to be sent to
> mason_handler.fcgi ? And why does it only happen randomly?
>
>
> -steven
>
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