[rt-users] Continuous 500 errors

[scollins]

It happens instantly during general interface navigation and it's
totally random. Not necessarily searching or long queries. And it did
not happen prior to updating the mysql db tables to support the new
3.8.1 install. 

-steven



On Fri, 2008-10-10 at 15:22 -0400, Curtis Bruneau wrote:
> Running out of memory perhaps? I'll occationally get these if my search 
> results are too big and you try to display a ticket (I get some odd bug 
> where it tries to get every result of a search into memory on a single 
> ticket display). It's really hard to say what though..
> 
> SIGSEGV      11       Core    Invalid memory reference
> 
> Curtis
> 
> scollins wrote:
> > I recently upgraded RT from 3.6.3 to 3.8.1 which went fairly smooth
> > however after making the db changes suggested from running:
> >
> >  perl etc/upgrade/schema.mysql-4.0-4.1.pl db user pass > sql.queries
> >
> > RT works but I get completely random 500 errors in the RT web interface.
> > I've set the rt log to debug mode but nothing abnormal shows there. I
> > get this over and over in my apache error log though:
> >
> >
> > [Fri Oct 10 14:30:56 2008] [error] [client *myIP*] FastCGI: incomplete
> > headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> > [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" (pid 2326) terminated due to uncaught
> > signal '11' (Segmentation fault)
> > [Fri Oct 10 14:30:56 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 2590)
> >
> >
> > I've found a lot of other issues involving 500 errors but nothing
> > matching my issue exactly. What could be causing 0 headers to be sent to
> > mason_handler.fcgi ? And why does it only happen randomly?
> >
> >
> > -steven
> >
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