[rt-users] Quick Search in 3.8.1 doesn't include Resolved Status

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Sat Oct 11 12:59:56 EDT 2008


Apply the following http://wiki.bestpractical.com/view/ModifyQuery
and add the keyword any to a search for a ticket regardless of status.

  <%init>
  #active is the default: open new stalled
  $$query =~ s/\bany\b/new open resolved stalled rejected deleted/i;
  #$$query =~ s/\bclosed\b/resolved rejected deleted/i;
  </%init>
  <%args>
  $query => undef
  </%args>

P.S. This patch has been added to SimpleSearchExcludeResolved,
since that seemed the best match, and it's linked from ModifyQuery.
-- 
Cambridge Energy Alliance: Save money & the planet



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