[rt-users] Quick Search in 3.8.1 doesn't include Resolved Status
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Sat Oct 11 12:59:56 EDT 2008
Apply the following http://wiki.bestpractical.com/view/ModifyQuery
and add the keyword any to a search for a ticket regardless of status.
<%init>
#active is the default: open new stalled
$$query =~ s/\bany\b/new open resolved stalled rejected deleted/i;
#$$query =~ s/\bclosed\b/resolved rejected deleted/i;
</%init>
<%args>
$query => undef
</%args>
P.S. This patch has been added to SimpleSearchExcludeResolved,
since that seemed the best match, and it's linked from ModifyQuery.
--
Cambridge Energy Alliance: Save money & the planet
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