[rt-users] RT interface not working

Kobus Bensch - No Sig kbensch at fullnet.co.uk
Sat Oct 11 15:08:44 EDT 2008


Hi Everyone

Now to start, i have downloaded all the archives for RT and searched and
searched but am unable to find a solution.

I am looking after a server that was rebooted this morning because it
was slow. Since the reboot, when you try and access rt via a browser it
comes up with a download box. In IE it says:
Do you want to save the file or open it.

In Firefox it is trying to download a file of type: httpd/unix-directory

I have looked in the logs and httpd is giving me a 200. No errors on the
mail side.

We use mod_perl.

I have Cleared the mason cache

Here is my apache conf for rt:

<VirtualHost 172.16.0.7:80>
    ServerName rt.connection2.com
    ServerAdmin webmaster at connection2.com
    ErrorLog logs/rt.connection2.com-error_log
    CustomLog logs/rt.connection2.com-access_log common
    DocumentRoot /opt/rt3/share/html

    AddDefaultCharset UTF-8

    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <Location />
     SetHandler perl-script
     PerlHandler RT::Mason
    </Location>
</VirtualHost>

Please can anybody help with this as our RT is completely down because 
of this. It will not even accept emails.

Thanks in advance

Kobus




More information about the rt-users mailing list