[rt-users] Random ticket numbers

Can Bican bican at uekae.tubitak.gov.tr
Wed Oct 15 04:25:08 EDT 2008


Hi,

Is there any way RT can issue random ticket numbers?

I've seen this asked before in
http://lists.bestpractical.com/pipermail/rt-users/2003-October/017898.html

For the same reasons with that message, we think it's better to conceal
number of tickets handled. Although changing the autoincrement is one
solution, it can still be guessed. It would be nice if the autoincrement
itself is random (which mysql is incapable of - maybe a perl
extension?), but I think this hasn't been done before.

Thanks,

--
Can Bican
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