[rt-users] E-mail Templates are only a single character

Timothy Butkiewicz tbutkiewicz at cybermind.biz
Fri Oct 17 13:18:53 EDT 2008


I've managed to get the templates working, but e-mail does not appear to be generating on certain scrips and queues. I am seeing this in the log:

[Fri Oct 17 17:15:13 2008] [debug]: Working on mailfield Bcc; recipients are  (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:640)
[Fri Oct 17 17:15:13 2008] [debug]: Subject: *subject*
*norm message headers*
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8 (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:647)
[Fri Oct 17 17:15:13 2008] [debug]: Removing deferred recipients from Bcc: line (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:670)
[Fri Oct 17 17:15:13 2008] [debug]: Setting deferred recipients for attribute creation (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:679)
[Fri Oct 17 17:15:13 2008] [debug]: No recipients found for deferred delivery on transaction #2056671 (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:692)


Appears that RT isn't picking up the watcher recipients


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