[rt-users] Continuous 500 errors

[scollins]

The install wiki doesn't say to install that via rpm and I don't. I
double checked and it is in fact installed via cpan. I force
re-installed to be sure:

Scalar::Util is up to date (1.19).

500 errors still happening. Any other ideas?

-steven


On Fri, 2008-10-17 at 12:33 -0400, Drew Barnes wrote:
> Install Scalar::util from cpan and not from RPM.  RedHat's RPM install 
> is broken.
> 
> 
> scollins wrote:
> > This is getting very frustrating. I've completely re-installed a fresh
> > RT and database following the instructions at
> > http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
> > exception is I'm using Module::Build 0.30 from cpan instead of the old
> > perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All
> > other perl modules and rpms are consistant with the install guide.
> >
> > I am still seeing 500 errors randomly while navigating the RT
> > insterface:
> >
> > [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
> > headers (0 bytes) received from server
> > "/opt/rt3/bin/mason_handler.fcgi", referer:
> > http://rt.mydomain.com/index.html
> > [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to uncaught
> > signal '11' (Segmentation fault)
> > [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)
> >
> >
> > I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file
> > but that does not seem to have yielded any usefull information regarding
> > the segfaults. I really need some help with this. RT is completely
> > unusable for me at this point. 
> >
> >
> > -steven
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> > Buy a copy at http://rtbook.bestpractical.com
> >   
>