[rt-users] Continuous 500 errors

[Drew Barnes]

Try searching list archives for segmentation faults:
http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;search_forum=forum_3;search_string=segmentation%20fault;search_type=AND&sb=post_time

Could also be Text::Quoted needs re-install.  I also see some mysql 
possibilities in there.

Good luck.


scollins wrote:
> This is getting very frustrating. I've completely re-installed a fresh
> RT and database following the instructions at
> http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
> exception is I'm using Module::Build 0.30 from cpan instead of the old
> perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All
> other perl modules and rpms are consistant with the install guide.
>
> I am still seeing 500 errors randomly while navigating the RT
> insterface:
>
> [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
> headers (0 bytes) received from server
> "/opt/rt3/bin/mason_handler.fcgi", referer:
> http://rt.mydomain.com/index.html
> [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to uncaught
> signal '11' (Segmentation fault)
> [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server
> "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)
>
>
> I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file
> but that does not seem to have yielded any usefull information regarding
> the segfaults. I really need some help with this. RT is completely
> unusable for me at this point. 
>
>
> -steven
>
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati