[rt-users] RT-Extension-CommandByMail

Monti gmail monti.mail at gmail.com
Sun Oct 19 14:28:06 EDT 2008


Hi,

I am trying to install RT-Extension-CommandByMail Extention and it does not
work well.
I have setup the configuration and i am running RT 3.8 so I did not need to
run the patch installation.

I ran the Makefile.PL and got this:

perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/CommandByMail.pm
LEGAL WARNING: 'All rights reserved' may invalidate Open Source licenses.
Consider removing it. at inc/Module/Install/Metadata.pm line 305.
Using RT configuration from /opt/rt3/lib/RT.pm:
./lib   => /opt/rt3/local/plugins/RT-Extension-CommandByMail/lib
*** Module::AutoInstall version 1.03
*** Checking for Perl dependencies...
[Core Features]
- Test::More         ...loaded. (0.8)
- IPC::Open2         ...loaded. (1.02)
- UNIVERSAL::require ...loaded. (0.11)
- MIME::Entity       ...loaded. (5.426 >= 5.420)
*** Module::AutoInstall configuration finished.
Open input '/tmp/RT-Extension-CommandByMail-0.06/t/utils.pl' file for
substitution
Open output '/tmp/RT-Extension-CommandByMail-0.06/t/utils.pl' file for
substitution
Writing Makefile for RT::Extension::CommandByMail

When I restart the webserver I get this error:

Sun Oct 19 20:23:25 2008]* [error] Can't locate
RT/Extension/CommandByMail.pm in @INC (@INC
contains:*/opt/rt3/bin/../local/lib /opt/rt3/bin/../lib
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line
595.\nCompilation failed in require at (eval 2) line 1.\n


Any ideas?
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