[rt-users] RT-Extension-CommandByMail

Joop van de Wege JoopvandeWege at mococo.nl
Sun Oct 19 14:37:20 EDT 2008


Monti gmail wrote:
> Hi,
> 
> I am trying to install RT-Extension-CommandByMail Extention and it does 
> not work well.
> 
> When I restart the webserver I get this error:
> 
> Sun Oct 19 20:23:25 2008]* [error] Can't locate 
> RT/Extension/CommandByMail.pm in @INC (@INC contains:* 
> /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib 
> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 
> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 
> /usr/lib/perl5/site_perl 
> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 
> /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 
> /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi 
> /usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line 
> 595.\nCompilation failed in require at (eval 2) line 1.\n
> 
> 
> Any ideas?
Yes, install rt-3.8.1 because it has a fix for the plugin paths which 
are broken in 3.8.0. See also the release notes for 3.8.1 which contain 
more info on other important things fixed in that version.

Greetings,

Joop



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