[rt-users] Error trying to create a new user on new 3.8.1 install

[Sean McCreadie]

Kenn,

I have aded RTFM, and RTx-Calendar (which ive used before with no
problems), but I did just add TicketLocking extension to my new build
because it looks like something we could use.  Should I disable them in
RT_Siteconfig to test?  Thanks for the quick response.
Sean 

-----Original Message-----
From: Kenneth Crocker [mailto:KFCrocker at lbl.gov] 
Sent: Monday, October 20, 2008 12:32 PM
To: Sean McCreadie
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Error trying to create a new user on new 3.8.1
install

Sean,


	What autorization extensions are you using in your
RT_SiteConfig.pm 
settings?


Kenn
LBNL

On 10/20/2008 12:25 PM, Sean McCreadie wrote:
> Also, when I look at messages log it has this error every time I click

> on create:
> 
>  
> 
>  
> 
> "RT: Couldn't get principal for not loaded object 
> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)"
> 
>  
> 
>  
> 
> Anybody have any ideas? I got my fresh install working great except
for 
> this show stopper.  Thanks again for any insight.
> 
>  
> 
> Sean
> 
>  
> 
> *From:* rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Sean 
> McCreadie
> *Sent:* Saturday, October 18, 2008 2:03 PM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* [rt-users] Error trying to create a new user on new 3.8.1
install
> 
>  
> 
> When I try to create a new user on a fresh 3.8.1 install, I get this 
> message when I click on "create":
> 
>  
> 
> Can't call method "Disabled" on an undefined value at 
> /opt/rt3/bin/../lib/RT/User_Overlay.pm line 1098.
> 
>  
> 
> Im not sure what the error means, I haven't modified Modify.html or 
> User_Overlay.pm at all.  Thanks in advance for any help.
> 
>  
> 
>  
> 
> Sean McCreadie
> 
> IT Support
> 
> Canyon Partners, LLC
> 
> 310 272 1764
> 
>  
> 
> 
>
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