[rt-users] RT scrip question

Ruslan Zakirov ruz at bestpractical.com
Tue Oct 21 23:31:29 EDT 2008


Condition: On Create
Action Code:

$self->TicketObj->Owner - returns owner id
$self->TicketObj->OwnerObj - returns owner as RT::User object

On Wed, Oct 22, 2008 at 12:58 AM, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
> To list,
>
>
>        I am trying to capture the ticket owner as the ticket is created (via
> Web) and I'm not sure of how to code that. I know how to ensure that I'm
> checking a WebUI transaction and the transaction creator, but don't know
> how to get the ticket owner on creation. Help?? Thanks.
>
>
> Kenn
> LBNL
>
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-- 
Best regards, Ruslan.



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