[rt-users] RT scrip question

[Kenneth Crocker]

Ruslan,


	Thanks. That did it.

Kenn
LBNL

On 10/21/2008 8:31 PM, Ruslan Zakirov wrote:
> Condition: On Create
> Action Code:
> 
> $self->TicketObj->Owner - returns owner id
> $self->TicketObj->OwnerObj - returns owner as RT::User object
> 
> On Wed, Oct 22, 2008 at 12:58 AM, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>> To list,
>>
>>
>>        I am trying to capture the ticket owner as the ticket is created (via
>> Web) and I'm not sure of how to code that. I know how to ensure that I'm
>> checking a WebUI transaction and the transaction creator, but don't know
>> how to get the ticket owner on creation. Help?? Thanks.
>>
>>
>> Kenn
>> LBNL
>>
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> 
> 
>