[rt-users] Ldap Authentication setup question

[Michael Mollard]

Hi all,
I'm an RT newbie, so be gentle with me.

I have setup a functioning RT system (on SLES10sp2), and am trying to setup ldap authentication to our eDirectory (using LDAP) for automatic user authentication/creation.  I have spent a week, I've googled, wiki'd, and searched the RT list archives.  I keep coming back to the same few documents, and am having little luck.  I know it's my understanding of how RT fits together, and probably perl in general, but if someone could help me with this, I'd be very grateful.

I have installed the RT::Authen::ExternalAuth 0.5.  This creates a <$RT_HOME>/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm
I have edited that file with the correct site-specific ldap stuff.  

Now, what do I need to add to my <$RT_Home>/etc/RT_SiteConfig.pm to activate the LDAP stuff?  Are there any other changes needed?

The wiki articles (http://wiki.bestpractical.com/view/ExternalAuth) are helpful to a point, but the Post-Install section (which is apparently the crux of the setup) is too vague for an RT newbie.

Any pointers would be much appreciated..

Kind regards,




Michael Mollard
Network Administrator
Moreton Bay College
mollardm at mbc.qld.edu.au
http://www.mbc.qld.edu.au
Ph: (Direct) 07 3907 5712 / (Mob) 0417 631 801 
Fax: 07 3390 8919 ( http://www.mbc.qld.edu.au )


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