[rt-users] DBD::mysql::st execute failed: MySQL server has gone away at

[Eli Altman]

Please explain in detail what problem you are experiencing.  Are you having problems installing RT and running it for the first time?  Can you not access RT at all through a browser?


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kobus Bensch
Sent: Friday, October 24, 2008 12:38 PM
To: RT Users
Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at

Hi

Please can someone help.

Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution.

Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45.

Thanks for any help

Kobus


There is a lot more to this log entry, I just could not include it all here.
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)')
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
line 168

HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)')
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
line 825

HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)',
'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148
        eval {...} called at /opt/rt3/bin/webmux.pl line 148
        RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)')
called at -e line 0
        eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272)
[Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed:
MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67.
(/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67)
[Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed:
MySQL server has gone away at
/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71.
(/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71)