[rt-users] DBD::mysql::st execute failed: MySQL server has gone away at

[Kobus Bensch - No Sig]

Hi

I am able to access the server, I am able to login, and in some cases
even able to brwose normally.

The problem I then get is that when I try to create a ticket it thinks a
bit and then gives me this error.

Due to this error the server creates massive logs, so much so that I
have to reboot the server and delete it as soon as it comes back. I
deleted a 81GB rt.log file.

Further problems, but after tghis issue has been solved is after each
page i try to click on i have to login.

Last error I sometimes just get blank pages.

Thanks for the help

Kobus

Eli Altman wrote:
> Please explain in detail what problem you are experiencing.  Are you having problems installing RT and running it for the first time?  Can you not access RT at all through a browser?
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kobus Bensch
> Sent: Friday, October 24, 2008 12:38 PM
> To: RT Users
> Subject: [rt-users] DBD::mysql::st execute failed: MySQL server has gone away at
>
> Hi
>
> Please can someone help.
>
> Fresh install of os and rt and i get this error which ends of with the ticket email sent but no ticket created and my RT is currently not working. I have downloaded all the email archives and found other people with the same error but no real solution.
>
> Rt 3.8.1 on Centos 5.2 with php 5 perl 5.8.8 and mysql 5.0.45.
>
> Thanks for any help
>
> Kobus
>
>
> There is a lot more to this log entry, I just could not include it all here.
> HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)')
> called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
> line 168
>
> HTML::Mason::Request::ApacheHandler::exec('RT::Interface::Web::Request=HASH(0x2b99543613e0)')
> called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm
> line 825
>
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x2b994c2469a0)',
> 'Apache2::RequestRec=SCALAR(0x2b995437e480)') called at /opt/rt3/bin/webmux.pl line 148
>         eval {...} called at /opt/rt3/bin/webmux.pl line 148
>         RT::Mason::handler('Apache2::RequestRec=SCALAR(0x2b995437e480)')
> called at -e line 0
>         eval {...} called at -e line 0 (/usr/lib/perl5/5.8.8/Carp.pm:272)
> [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed:
> MySQL server has gone away at
> /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm line 67.
> (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Store/DBI.pm:67)
> [Thu Oct 23 22:30:23 2008] [warning]: DBD::mysql::st execute failed:
> MySQL server has gone away at
> /usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm line 71.
> (/usr/lib/perl5/vendor_perl/5.8.8/Apache/Session/Lock/MySQL.pm:71)
>
>
>